As one of the many people on Federated Insurance's team dedicated to customer service and value, I can tell you with good conscience that dollar for dollar, we are the best insurer for your needs.

Our commitment to a value-added approach to conducting business shines through in every facet of our operations. As you read on in this introduction to Federated Insurance, our dedication to the customer will become very clear.

Our Risk Services Coordinators are trained insurance specialists in your industry and create customized insurance programs that meet the specific needs of your business. Our claims staff understands the intricacies of our customers' business. This allows us to service claims quickly and reduce the downtime a claim may cause. Our underwriters' expertise with our areas of specialization promises fair pricing, comprehensive insurance programming and exemplary customer service.

Licensed in all provinces we've worked long and hard at building our expertise in certain industries. As a valued Federated Insurance client I'm confident you will gain an understanding of why we say we are the undeniable leader in our areas of specialization.

I personally welcome any questions or comments you have about Federated Insurance.

Here's to insuring your success!

President, Federated Insurance Company of Canada