Gregory P. Nakonechny
Federated Insurance has been detailed, diligent and transparent with a view to ensuring appropriate cost-effective coverage for our business. On the claims side, responsive and accessible best describes their service. With Federated Insurance, we don’t just have an insurer; we have a real partner in our risk management program.
Federated Insurance has been with us every step of the way. Our relationship has expanded exponentially from five stores to forty. Every time we’ve had an issue or modification—they’re there. They’re proactive; our rep is amazing; it’s been a fantastic relationship.
The claims handling is fabulous at Federated Insurance. Whenever there’s a claim, we have a dedicated claims adjuster who updates me immediately on what our policy covers, our deductibles and what next steps we need to take. The process is very helpful.