When the unexpected happens

Our claims representatives are available 24/7.

claims
Call us at 1.855.616.6262
Submit a claim online

Claims Process

For many people, the uncertainty of not knowing what happens after they file a claim can be very worrying. What happens next? Will I be covered?

We’re here to reduce your stress by explaining the process, assessing your claim fairly and minimizing disruption to your business.

We believe in being transparent about our claims process upfront, so you can stop worrying about the unknown and get back to doing what you do best – running your business.

Submit a claim online

Claims Team – Exceeding your expectations

We are committed to providing you with an exceptional customer experience that exceeds your expectations.

  • Transparency: We believe in being transparent about our claims process so you know everything upfront. You don’t need to worry about getting your business back up and running.
  • Industry specialists: We employ specialized claims professionals with experience handling claims in your industry.
  • 24/7 claim reporting: We know you’ll want to resolve things quickly, and we’re here whenever you need us.

Claims Status

Have a question about your existing claim? Contact your Commercial Insurance Specialist.

If you don’t know who your Commercial Insurance Specialist is, just call or email the Claims Service Representative for your region.

Western Canada
WesternClaims@Federated.ca
Ontario
OntarioClaims@Federated.ca
Quebec
SinistresQuebec@federated.ca
Atlantic Canada
AtlanticClaims@federated.ca

We’re here to help.

We’re committed to getting you back on track as quickly as possible.

If you need to report a claim call us anytime

Submit your claim form online

Fill out the report form relevant to your claim below.